Data & Privacy Policy
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Data & Privacy Policy

Last updated: 4th February 2026

This Privacy Policy describes how Vyderia, (“Vyderia,” “we,” “us,” or “our”), collects, uses, and protects personal information.

By accessing our website or using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A) Information You Provide Directly

When collecting your data, we may but not limited to process:

  • Name
  • Email address
  • Business information
  • Contact details
  • Information submitted through forms
  • Information provided during onboarding
  • Information provided through the use of our chatbot

B) Client Project Data

When configuring systems for clients, we may but not limited to process:

  • Customer contact information
  • Appointment data
  • CRM data
  • Automation-related information

This data remains the property of the Client.

C) Automatically Collected Information

When visiting our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Basic analytics data

2. How We Use Information

We use collected information to:

  • Respond to inquiries
  • Deliver services
  • Configure automation systems
  • Provide support
  • Improve our website and services
  • Communicate regarding services

We do not sell personal data.

3. Client Data Processing

For data processed as part of client projects:

  • The Client is the data controller.
  • Vyderia acts as a service provider.
  • We process data solely to deliver agreed services.
  • We do not use Client data for our own marketing purposes.

Clients are responsible for ensuring compliance with applicable data protection laws in their jurisdiction.

4. Legal Basis for Processing (Where Applicable)

Depending on jurisdiction, we process personal data based on:

  • Consent
  • Performance of a contract
  • Legitimate business interests
  • Legal obligations

5. Data Sharing

We may share information only when necessary to provide services, including with:

  • Hosting providers
  • Automation platforms
  • CRM systems
  • Payment processors
  • AI service providers

We do not sell or rent personal information.

6. International Data Transfers

Because we operate internationally, personal information may be processed in different countries.

By using our services, you acknowledge that data may be transferred outside your country of residence.

7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill service obligations
  • Comply with legal requirements
  • Resolve disputes

Client project data may be deleted upon project termination unless otherwise agreed.

8. Data Security

We implement reasonable administrative and technical measures to protect personal information.

However, no system can guarantee absolute security.

Clients are responsible for securing their own hosting environments and third-party platforms.

9. Your Rights

You have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Object to processing

Requests may be submitted via email.

10. Third-Party Services

Our services may integrate with third-party platforms (e.g., hosting providers, AI tools, CRM systems).

We are not responsible for the privacy practices of third-party services.

Users should review third-party privacy policies separately.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Updates will be reflected by a revised Effective Date.

Continued use of our services constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related inquiries, contact:

Vyderia™
Ontario, Canada
Email: or